🕐
72% of customers expect a response in under an hour. Most support teams cannot deliver that without burning out their agents.
Talkgenie AI is an AI-first customer support platform where the AI responds instantly, your agents stay in control, and every conversation makes the AI better than the last.
14-day free trial · Setup in under 10 minutes · No engineering required
Early access open for ecommerce, SaaS, and healthcare teams.
72% of customers expect a response in under an hour. Most support teams cannot deliver that without burning out their agents.
Generic chatbots give generic answers. They cannot learn your business, escalate intelligently, or earn trust when things get complicated.
Every bad interaction is a lost customer, and most teams have no visibility into what the AI is saying until it is too late.
Talkgenie AI puts an AI agent on the front line of every conversation — fast, accurate, and always available. Your human agents watch in real time, step in when needed, and train the AI with every interaction.
The AI greets every visitor, understands their question, and responds using your knowledge base in seconds. It handles refund requests, troubleshooting, account lookups, appointment bookings, and more.
Every conversation is visible in real time. Agents can watch silently, jump in with one click, whisper corrections to the AI, or route the conversation to the right team instantly.
Every whisper, every correction, and every conversation rating trains your AI. Talkgenie AI builds a private model shaped by your customers, your products, and your edge cases.
Talkgenie AI can look up orders, create tickets, book appointments, send emails, and trigger workflows from inside the conversation. Connect your tools and the AI acts like a trained team member.
It works immediately using your knowledge base. Upload your documents and it starts answering within minutes. Reinforcement learning improves it further over time through your team’s feedback.
Talkgenie AI is built with graceful degradation. When confidence drops below your threshold, it informs the user and alerts your team for human review.
Yes. With one click, your team can take over and the customer sees a seamless handoff.
Completely. Your workspace, knowledge, and AI training data are isolated and not shared across customers.
Those are human support tools with AI added on. Talkgenie AI is AI-first by design, with the architecture focused on compounding improvement from team feedback.
Shopify, Stripe, HubSpot, Calendly, Zendesk, Freshdesk, Google Calendar, and custom systems through the MCP connector layer.
Set up Talkgenie AI in 10 minutes. Let the AI handle the volume while your team focuses on the conversations that actually need a human.