AI Customer Support Agent That
Gets Smarter Every Week

TalkGenie maps relationships between your products, policies, and workflows into a structured knowledge graph to resolve customer queries in seconds.

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Trusted by support teams

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Watch how AI Agent handles support in real time

Talkgenie hero demo showing AI handling support, taking actions, and escalating to a human agent

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Live
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AI-first · human-backed
AI active
Ask about refunds, orders, or account issues...
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Waiting for query...
Human agent
SA
Sara Ahmed
Online
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AI is handling the conversation.
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Response time
< 2s
Resolution
AI
Try a scenario:

AI support software that gets smarter every week

Knowledge Graph Human-in-the-Loop Reinforcement Learning Actions & Integrations Always On

Answers that understand context, not just keywords

TalkGenie maps the relationships between your products, policies, and processes into a structured knowledge graph, not a flat document index.

  • Responds in under 2 seconds
  • Understands concept relationships
  • Graceful human handoffs
Feature

Your team stays in control, without babysitting

Every conversation is visible in real time. Watch silently, jump in with one click, whisper a correction mid-session, or route to the right person instantly.

  • One-click takeover
  • Whisper corrections to AI
  • Automatic idle handoffs
Feature

AI support software that improves every week

Every correction, rating, and whispered fix feeds a reinforcement learning pipeline running in the background. TalkGenie periodically fine-tunes your private model.

  • Fine-tunes from corrections
  • Strictly private model
  • Resolution rate trend logs
Feature

The AI acts. It doesn't just answer

TalkGenie looks up orders, creates tickets, books appointments, sends emails, and triggers workflows all from inside the conversation.

  • Native Shopify & Stripe sync
  • MCP-powered connectors
  • Configurable approval gates
Feature

Always On. No dropped conversations

Customer support doesn't follow business hours. Every message is persisted even when agents are offline or sessions time out.

  • 24/7 availability
  • Full session persistence
  • Instant ticket creation
Feature

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Human Overrides & Handoffs

Your agents are overloaded. Your customers are waiting.

Burned Out Teams

Burned Out Teams

72% of customers expect a reply within an hour. Most support teams cannot deliver that without burning their agents out.

Flat Search is Not AI

Flat Search is Not AI

Keyword search isn't intelligence. Generic chatbots search your documents for the closest match. They don't understand your product, your edge cases, or your customers.

Uncontrolled AI Responses

Uncontrolled AI Responses

Every bad AI response is a lost customer. Most teams have no way to see what the AI is saying or where it keeps getting it wrong until the damage is done.

Live in 10 minutes. Smarter every week.

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Build and launch your agent

Upload knowledge, define brand tone, and connect the actions your assistant can perform.

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Resolve real customer tasks

Let the agent answer questions, complete actions, and work across your support channels.

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Refine weak spots

Review conversations, identify failed answers, and improve prompts or sources with confidence.

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Escalate edge cases smoothly

Hand off to a human when needed, while preserving history and gathered context.

The AI acts. It doesn't just answer.

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Flexible Pricing for Every Stage

Hobby

Best for side projects and early builders

$16/month

$13/month

  • 1,000 AI Credits/month
  • Unlimited human conversations
  • 4 workspace members
  • 2 widgets & 20MB storage
  • Email Support
Try Hobby

Standard

Best for growing ecommerce and SaaS teams

$60/month

$49/month

  • 8,000 AI Credits/month
  • Unlimited human conversations
  • 6 workspace members
  • 5 widgets & 40MB storage
  • Priority Support & SLAs
Try Standard

Pro

For scale-up platforms and multi-agent setups

$200/month

$162/month

  • 30,000 AI Credits/month
  • Unlimited human conversations
  • 10 workspace members
  • 5 widgets & 80MB storage
  • Dedicated Slack support & SLAs
Try Pro
Knockio Support Team
Challenge: Knockio's account owners needed instant answers about a feature-rich field sales product — at any hour, any day. Generic AI couldn't navigate the product depth.

Result: Talkgenie AI's knowledge graph learned the product. Resolution dropped from 48 hours to 10 minutes. Support conversations became a product intelligence feed.
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Questions Before You Switch to AI-First Support

Find answers to common questions about TalkGenie.

Book a live demo

See how Talkgenie AI operates, learn how to sync your custom knowledge bases, and explore how our mobile apps keep your team in control on the go.

15-minute walkthrough · Live Q&A · Setup guidance

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