Stay connected with your customers on the go. Download the native Talkgenie companion app to monitor AI chats live, receive instant VIP alerts, and take over conversation threads in one tap.
Every view optimized to cut reply times and keep you in total control.
See every open, pending, and escalated conversation the moment it comes in. Monitor customer chats live as they happen and jump in before they go cold.
Deliver personalized answers instantly. Access full contact histories, past conversations, and custom attributes in one place before typing a single word.
Watch the AI assistant handle queries live. Step in the exact moment a human touch is needed. No context switching, no catching up, just seamless handover.
Access essential metadata, conversation assignees, source tags, and custom fields pulled up instantly alongside the active chat panel.
Get notified immediately when the AI transfers a chat, a VIP customer messages, or an escalation threshold is reached.
Work on desktop, step away for coffee, and pick up the conversation on your phone with the exact same state and scroll position.
All client communication and customer data are fully encrypted in transit and rest, matching enterprise-grade security standards.
See how Talkgenie AI operates, learn how to sync your custom knowledge bases, and explore how our mobile apps keep your team in control on the go.
15-minute walkthrough · Live Q&A · Setup guidance
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